testimonials
What people are saying…
"If I could give G & S Mechanical, Hutto, TX, 10 stars for excellence I would. From the fair bidding process done by Gabriel, to the prompt notifications from Jackie in the office, to the extremely hardworking and professional work performed in 100+ degree attic temperatures (end of June 2018) by the G & S employees replacing old flexible ductwork with metal ductwork, I must say I am totally satisfied and very pleased with their work ethics and finished product! Thank you all and especially the men performing the installation work Caleb, Chris, Jeremiah, and Ramon (alphabetical order). They came early and stayed late and installed the ductwork within two days. The men never left until I inspected their work and when they finished there was no trash left. The company also carries workers' compensation and liability insurance and provided a discount to veterans. This is the best operated company I've ever deal with including when I acted as general contractor when I built my house so I do have pretty good experience rating companies."
- Sandra
"Called G&S Mechanical biased on a neighbors recommendation. Great customer service and setting up an appointment. I have had a couple of issues with my AC an a technician was sent out. 1st time, he got the issue resolved and we were up and running. The second time, I told him if he could get the unit cooling for one more season that would be awesome. Guess what, he was able to get the unit cooling and limping along. He was completely honest and stated the repair could last one week, one month or the rest of the summer season. He also stated that I would probably need a new system next summer but maybe this would make it through this summer season. I told him I understood. I must mention, the unit he was repairing is about 20 years old. The technician's name is John. He has come to the house 2 times and was always professional, friendly and knowledgeable. I have used several other AC companies in the past but have now found my go to A/C company. Whenever someone ask me if I know of an A/C company, I ALWAYS recommend G&S Mechanical."
- Rick
"My AC had been out for at least 2 weeks I called and within 30 to 40 min they called me back tech would be at my house in 15 min found burned wire and replaced was very honest about my clunker of unit that it would need to be replaced I like that. Technician was very informative thank you G&S"
- Reba
"5 Stars. Maybe more! I am a Realtor here in Greater Austin and for 10 years I have gone through HVAC companies faster than any other contractor that I refer to clients or use myself for our own home. G&S came right out of the shoots illustrating to me that not all Heating and AC companies have the same work ethic or professional standards. I am so happy to find a AC company that I can trust and rely on for the simple jobs and the more complex ones like this week's job--replacing an old R-22 Freon unit with an upgraded 410A puron system. This was a rental property and I have known for years that this day was coming, but I can tell you that the angst of replacing this AC was not nearly what I was expecting and the professional work of G&S from front-end phone consultation, to the options to replace or repair, to the guys who showed up in person yesterday could not have been any better from A to Z. I want stock in this company--as I believe they will continue to set the bar for what a HVAC company in Central Texas should look like and how they should take care of their customers. Thank you, Gabe, and thanks to the whole team for outstanding customer service! You guys rock!”
- Tim
"Excellent people that are friendly, helpful, and honest! Excellent customer service. Need service call G & S Mechanical."
- Nicholas
"After being told by Airco that I would need a complete new A/C system (to the tune of around $8,000) I called G&S for a second opinion. I sure am glad I did. G & S came out, was actually ahead of schedule, inspected the system and completed all repairs within 30 minutes - for less than $200! My system is getting old and will need to be replaced in the next couple of years but in the mean time he gave me good advice on helping it last as long as possible. I will definitely be using G & S when it's time to replace the system."
- Melinda
"I have worked with G&S Mechanical on more than one property now and highly recommend them. Quick appointments, no hassle quotes, super responsive office staff and easy to communicate with... super competitive pricing, professional and efficient, and solid work quality all get top scores from me!"
- Bridget
"Been using G&S for a few years now. Always reasonable. I included them in pricing a new system as my existing coils were shot. I price compared and they were lowest when comparing apples to apples since they used better equipment when you reviewed what they proposed (Trane in my example). There were others a little lower but proposed lesser equipment. They were not pushy and answered all my questions as I do research before making a major purchase. They even went out of way to minimize any unnecessary impact to me. 5 ton air handler was big but they found a way to fit it in attic opening. Replaced entire system in a few hours. Very nice experience over all."
- Stephen
"Thank you Gabe for making sure we are up and running and staying cool at the same time! We are in an old house so it's a little harder to cool, but we appreciate all that you do to help us out!"
- Karah
"Call G&S Mechanical on a Sunday as our A/C went out. Customer Service was amazing making the call and the service from Tech John. He was on time and explained to us what he was doing and what he found. Overall a great experience!!!"
- Michael
"They came out same day on the weekend and stopped a leak! They were professional helpful and inexpensive! Couldn't ask for a better AC company! Thank you!"
- Corey
"G&S Mechanical replaced my old Heating and Air Conditioning system approximately 7 years ago and I couldn't have chosen a better company for the job! From start to finish, owner, Gabe, took time answering all my questions, and explained what specifics re the new unit would be best suited for my home. His professionalism, friendly demeanor, and knowledge was a win! The total replacement cost was surprisingly affordable and beat several other companies I had previously consulted with. Since summer weather will soon be here, I had scheduled an AC service appointment with G&S. Technician, Cody, was on time today and preformed a thorough inspection of the system. Upon completion of his work, he informed me everything looked good! That was happy news and I was quite surprised by the reasonable service cost! Like Gabe, Cody impressed me with his cheerful personality, expertise and professional demeanor."
- Victoria
"Our heat pump stopped working and with it being over 13 years old, we decided to get a new one. The service call was made in the same day and the unit was installed the following day. All of our questions were answered and they followed up the next day to make sure everything was fine. Very friendly installer and office staff, highly recommend for HVAC work."
- Jonathan
"Amazing people to do business with! They replaced our AC unit, worked around our schedule,were fast and proficient, they know their business and products. It feels like their goal is old school customer service and they achieve it every time. I took the time out of my hectic and incredibly busy schedule today to call Jackie just to say thank you! Awesome company, highly recommended and they are stand up people, won't try to sell you a new unit if you don't need it. If you do need a new unit they will take the time to walk you through all your options and they understand budgets, so you can pick what is best for you. AGAIN THANK YOU G & S!"
- Kathryn
"Professional, did a great job (even swept up after themselves which no other company who quoted me did), great customer services with scheduling and follow up, and offered me the best rate out of the three companies that quoted me. Do NOT use ARS Rooter ..... they quoted me more than DOUBLE what I paid with G&S!"
- Kristen